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PLEASE NOTE: Fedex has now re-instated their guaranteed service for OVERNIGHT delivery only. For all other FEDEX GUARANTEED SERVICES (2 DAY, 3 DAY) & CANADA POST services, the Money Back Guarantee is still suspended for on time delivery. Transit times may be longer. ALSO, if an OVERNIGHT shipment is delayed due to weather, events beyond the drivers control, or acts of God, the MONEY BACK GUARANTEE will not apply. We have no control over this and no refunds will be given for delays.

Fedex and Canada Post Shipping: Delivery services are Monday to Friday (excluding holidays) and do not include day of order. We do not offer same day delivery. However, if there is high volume of shipments that week, depending on business needs, Fedex and Canada Post deliveries may happen on Saturdays and Sundays to reduce the volume of packages for the following week. We have no control over this and are unable to request weekend delivery. Fedex and Canada Post does not accept specific time deliveries. ie. After 2pm. Delivery times are at their discretion. They do not call to arrange deliveries. If you do not want weekend delivery, please put that information on your order and we will put a request on the shipping box to not deliver on the weekend (not guaranteed).

We strongly recommend you choose Indirect Signature for all orders to prevent courier from leaving package unattended. We are unable to provide refunds/replacements for unattended packages that are sent without a signature requirement, as Fedex does not insure them.

Processing Times: Gift baskets, candy grams, cookie grams, balloons and fudge, placed business days, Monday to Friday, before 12pm EST are shipped the same day you place the order (This is day zero). If you place your order after 12pm EST, on a weekend or holiday, your gift will be shipped out the next business day (This is day zero). Eg. You place an order Tuesday before our cut off time and choose OVERNIGHT GUARANTEED shipping. Your order will be shipped Tuesday for guaranteed delivery Wednesday. You place an order Tuesday after our cut off time and choose OVERNIGHT GUARANTEED shipping. Your order will be shipped Wednesday for guaranteed delivery Thursday.

Fresh baked cookies (in a tin), and giant cookie orders, placed business days, Monday to Friday, before 8pm EST are shipped the next business day (This is day zero). If you place your order after 8pm EST, on a weekend, or holiday, we will ship your order out the second business day (This is day zero). Eg. You place an order Tuesday before our cut off time and choose OVERNIGHT GUARANTEED shipping. Your order will be shipped Wednesday for guaranteed delivery Thursday. You place an order Tuesday after our cut off time and choose OVERNIGHT GUARANTEED shipping. Your order will be shipped Thursday for guaranteed delivery Friday

Fresh popped popcorn orders, placed business days, Monday-Friday before 12pm EST are shipped the next business day (This is day zero). Orders placed after 12pm, on the weekend or a holiday, will be shipped the day after the next business day (This is day zero). Eg. You place an order Tuesday before our cut off time and choose OVERNIGHT GUARANTEED shipping. Your order will be shipped Wednesday for guaranteed delivery Thursday. You place an order Tuesday after our cut off time and choose OVERNIGHT GUARANTEED shipping. Your order will be shipped Thursday for guaranteed delivery Friday.

PLEASE ENSURE THAT YOU SELECT THE CORRECT DELIVERY METHOD SO THAT YOUR DELICIOUS GIFT ARRIVES ON TIME.   SHOULD YOU ORDER PAST OUR CUT-OFF TIMES, WE WILL SEND OUT YOUR DELICIOUS GIFT ON OUR NEXT SCHEDULED SHIP DATE. WE WILL NOT CONTACT YOU IN THE EVENT YOU SELECT A DELIVERY METHOD THAT WILL DELIVER LATER THAN YOU REQUESTED. OR YOU ORDERED PAST OUR CUT-OFF TIME.

You will receive a tracking number and updates from Fedex once your order has shipped. Please remember if you requested a future delivery date tracking updates will only be sent once your order is on its way.