Refund and Returns Policy
Single orders, which are canceled after they have been built are subject to a 20% restocking fee. Multiple orders which are canceled after they have been built are subject to a 50% restocking fee. Due to the perishable nature of cookies, fudge, and popcorn these items are non-cancelable and non-refundable. Please ensure that someone will be available to receive your gift on the delivery date. We cannot be responsible for gifts that are damaged or spoiled due to any delivery issues.
All shipments returned to us will incur a return delivery charge of the actual delivery fee charged to us by the shipper. This is standard practice by all courier companies. We have no control over this.
Any goods returned to Gift Baskets Canada Drop Shipping without prior authorization will not be refunded. The shipping costs of unauthorized returns will not be refunded. All goods authorized for return by Gift Baskets Canada Drop Shipping must be in their original box and in their original condition. No credits or replacements will be processed until the returned merchandise is received by us. Shipping and handling charges are non-refundable.
Due to government regulations, all baskets shipped to the USA are non-returnable and non-refundable.
All orders canceled after the credit card has been processed are subject to a $5.00 cancellation fee.
Due to their nature, all holiday baskets and gifts, unless damaged, are non-refundable. Shipping for these items is also non-refundable.